Data deletion

Last updated: November 9, 2026 · version 2026-11-09

This English version is a translation provided for convenience. In case of any discrepancy, the French version prevails.

How to delete the data Scalivo obtained from your Meta, Google or TikTok accounts, or your entire account.

Delete the data from an ad account

1. In Scalivo, open Settings → Ad accounts.
2. Click “Disconnect” for the platform concerned: access tokens are deleted immediately and no more data is retrieved.
3. You can also remove access from the platform itself:
   • Meta: Facebook settings → Security and login → Business integrations, then remove Scalivo. Meta notifies us automatically and we delete the corresponding access.
   • Google: myaccount.google.com/permissions, then remove Scalivo's access.
   • TikTok: TikTok Ads Manager → Settings → Authorized apps.

Delete your Scalivo account

Go to Settings → Account and data → “Delete my account”. Your active campaigns are first paused on the platforms, then your account, the workspaces where you are the only member and all their data (products, creatives, campaigns, statistics, tokens) are deleted. Backups are purged within 30 days.

By email

You can also write to yanismakhlouf@gmail.com. We handle requests within one month.